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Handbook will help create meaningful moments for people with dementia

Award-winning homecare provider DoCare is launching a handbook for staff to help them create meaningful moments for clients with dementia.

The handbook drawn up by the Gloucestershire-based company gives staff ideas on making more of their visits, and its launch coincides with National Dementia Awareness Week, which runs from May 18-24.

“We always try to make the most of our visits to clients, but this will give staff more ideas about things they can do with them, or talk about,” said Kerry-Ann Lees, DoCare Area Manager and the company’s Dementia Lead. “An essential part of supporting people with dementia is to help and encourage them to keep up activities as much as possible, instead of automatically doing things on their behalf. This guide takes it one stage further and is proactive in seeking out ways to help staff create meaningful moments through activities that are stimulating and enhance their visit.”

Suggestions include chatting about an object in the client’s house, listening to a piece of music or discussing something in the news. When more time is available, support staff might consider potting up a plant, walking in the garden, playing a card game, or taking the client to a local event.

As well as the focus on meaningful moments, the handbook will put into print information the staff learn during their on-going training, so will act as part-reference, part-manual. It will emphasise DoCare’s commitment to getting to know its clients individually, in particular those with dementia, so activities can be tailored to their personal interests and preferences.

Kerry-Ann added: “We invest heavily in dementia training, and the handbook will reinforce this. It will be particularly helpful for new staff, but I believe all staff will find it useful resource.”

DoCare has launched its handbook to tie in with Dementia Awareness Week, organised by the Alzheimer’s Society to draw attention to the condition.


DoCare is this year celebrating ten years in business. Among its accolades are two Gloucestershire Business of the Year awards 2013. The current Great British Care Award South West winner Natasha Richardson is based with the Yate team, and Kerry-Ann is a former National Dementia Carer of the Year.