Homecare provider celebrates brace of business awards
Leading Gloucestershire homecare provider DoCare is celebrating after winning two accolades at last night’s prestigious Gloucestershire Business Awards.
Stroud-based DoCare scooped Communicator of the Year and Best Employee of the Year at a glittering ceremony, which was staged at Cheltenham Racecourse and billed as the largest business award event in the UK.
DoCare’s Communicator Award win came in recognition of the resources the family-run company has put into placing its clients, staff, health care professionals and associates at the heart of the business. The company invested in an extensive review of how it communicated both externally and internally, on the back of which it introduced a range of new communications methods including a regular newsletter, lively Facebook page, new staff and new client welcome process.
Best Employee went to DoCare Area Manager Kerry-Ann Lees, in recognition of the passion and commitment she has to ensuring all the team provide the best quality homecare for people with dementia. Kerry-Ann is no stranger to award wins, having been named national Dementia Carer of the Year at last year’s Great British Care Awards.
“We were absolutely thrilled to have won both these awards,” said DoCare’s Development Director and co-founder Steve Mills. “The cream of Gloucestershire businesses were at the awards, so for us to take both awards for which we were finalists is a real achievement and a reflection of the hard work put in by all the DoCare team.
“We completely changed the way we communicate, ensuring we place the focus on our clients, staff and other contacts as individuals. And we are very proud of Kerry-Ann, who is a shining ambassador for the company for leading the work we do in dementia care.”
DoCare was founded in 2004 by Steve along with his wife and co-director Una Mills. It now has seven offices, employing more than 150 people and has contracts to provide support for social services clients from four local authorities, as well as large proportion of private clients.