Team > Sophie Cole
Sophie joined our Service Management Team after working as a carer in Gloucester. Her role in delivering homecare is the perfect background for the SMT, as she has first-hand experience and is brilliant at building a rapport with clients who phone with queries.
“I love my role on the SMT, it is really rewarding and even though I am on the end of a phone, I can still form great relationships with our clients.”
In her spare time, mum-of-one Sophie – who says her homecare career has made her more “confident” – enjoys swimming and spending time with her family.